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Effective communication skills: A gateway to success 13 December, 2011

Knowhow about audience and their mood enable you to communicate effectively and efficiently

Eminent career specialist and founder director of Insight Mission Shri Sunil D Kuruvilla said there is a misconception among college students about communication skills. “Most of the students think that communication skills are all about speaking. They should realize that communication skills include facial expression and body language also,” he said. He was interacting with the students as part of Online Gurukul weekly interaction envisaged by Ministry of Human Resource Development (MHRD) under National Mission on Education through Information and Communication Technology (NME-ICT) from Amrita E-Learning Research Lab campus on December 13, 2011.

Communication skills: integral part of life

“Communication is an essential part of our life. Lack of effective communication may create a plethora of problems and may hamper your ambitions. For example; to obtain an education, to fetch a job and to manage a family, you need proper communication skills.”

Know your audience

“Effective communication makes you happy and victorious. Communication is an important tool to succeed in your life. While you communicate, try to understand the audience first; their mood, situation, expectations and objectives. Then convey your message / idea to the recipient precisely. And, depending upon the context you speak, present data, facts and figures for authenticity.”

Tips to communicate effectively;

Listen carefully
Listen what others want to tell with feeling and keenness. “How well you listen is very significant in communication. By becoming a good listener, you will improve your productivity. In addition to this, it will help to avoid conflicts and errors.”

Speak clearly
Better, speak in clear words and tone by keeping the rhythm. Pronunciation should be good. Start a conversation in moderate pace and tone.

Eye contact
Eye contact is an important aspect of social interaction. Good eye contact will create an impression that you are serious in the discussion. Too much eye contact is termed as aggressive. It also helps in maintaining the flow of conversation and for gauging the other person’s response.

Body language
Answering to a question Shri Sunil said the right use of body language enables one to excel in his career. “For example, the manner of shaking hands conveys a lot of things about someone's personality. A palm-to-palm handshake suggests the honesty and confidence of the person. Maintaining eye contact while speaking to someone conveys confidence, interest and honesty. But, there is a huge difference between eye contact and staring.”

A person should avoid negative gestures such as biting one's nails, patting one's hair, rubbing hands, hunching one's shoulders, and crossing one's arms across the chest he added.

Around 65 students from different colleges in Kerala participated in the interaction.

The goal of Online Gurukul is to assist and empower needy students. The classes are being transmitted through Amrita University's award winning E-Learning platform - A-VIEW (Amrita Virtual Interactive E-Learning World).