Aview - Video Conferencing Tool

Required Competencies for employment in the IT industry 03 January, 2012

Mr. Aravind Warrier

Mr. Aravind Warrier from Timken India led the discussion on Online Gurukul on 3rd January, 2013 with his talk on "Required Competencies for employment in the IT industry". This talk was based on what is expected from a person when he or she joins an organization. Mr. Warrier has over 10 years of experience in HR.

QLA Model

There are three key aspects to any person working in an organization. They are Questioning, Listening and Analysing (QLA). An employee should question things that are happening in an organization.

He should be ready to listen to others – seniors, peers and juniors in an organization. Hearing and Listening are two completely different skills. Also, he should be ready to analyse the various decisions and things he hears and experiences from the organization.

Key Competencies

There are various competencies required for success within an organization, as enumerated below:

Thought Leadership

An employee should have variant and vibrant set of ideas. An ability to look at things creatively and put sufficient thought about them is vital for success within a company.


A good employee can be trusted with actions of the company. He should be able to honour commitments and be responsible in all relationships within the organization.

Ability to say ‘No’

A “Yes to all” attitude can be dangerous in an organization. Employees should be able to understand how much they can do and prioritize work and time. This would require saying ‘No’ at times.

Self Driven

A good employee is self driven and motivated. He has a personal drive and takes initiative in all actions. He is proactive and displays great energy.

Readiness to take risks

At times, it is vital to take risks. Playing safe all the time does not produce great results. A lot of progress made by companies is due to their employees’ risk taking capabilities.

Execution of responsibilities is very important in any organization. In fact, execution of laws is more important than making them.


Proficiency in English language and the local accent is very necessary to succeed in organizations. Your conversational skills and interpersonal skills go a long way in an organization.

Continuous Learning

Many believe that learning ends at schools and colleges. But, the thirty plus years one spends in career is again a great learning opportunity. Great employees never stop learning. There will always be skills or competencies that can be improved even when you are in your sixties and seventies.

Mastering Technology

Right from college days, be fluent in your computer skills. Put time and effort in learning MS Office packages like Word, Excel and PowerPoint.

Job Knowledge

Know the expectations of the job and the organization well before applying. Be familiar with policies and procedures of the company before going for interviews.

Quality and Quantity of work

You should be able to complete assignments in a thorough, accurate and timely manner that achieves expected outcomes.

Composure and Professionalism

Your conduct and behavior is constantly monitored by people at all levels in the organization. It is necessary to act professional and keep your calm and quiet about you. Organizations are very different from college and the way you carry yourself is very important.

Presentation Skills

Learn to present like a pro. Take tips from presentations by companies like McKinsey, AT Kearney, Bain & Co. etc.


Your ability to cope effectively with change and uncertainty is very vital for success within company. You should be able to reprioritize quickly as per the situation.

Political Awareness

You should keep in touch with the latest news in the industry and the world at large. A lot of decisions in companies are based on the political scene in the country or at your clients’ countries.